Novatech Solution ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through www.NovatechSolution.net (the "Site") and our WhatsApp channel, why we collect it, and how it's handled.
| What | When | Why |
|---|---|---|
| Name, phone number, salon name | Contact form or WhatsApp message | To reply to your enquiry and prepare a project quote |
| Email address | Contact form, project onboarding | To send quotes, project updates and invoices |
| Payment details | At checkout | Processed by our payment provider (Safepay) — we do not store full card numbers |
| Project content (photos, prices, copy) | During onboarding | To build the website you've ordered |
| Basic usage data (pages viewed, device type) | While browsing the Site | To understand traffic and improve the Site |
We keep project and payment records for as long as needed to fulfil our legal, accounting and support obligations, typically for 3 years, after which they are securely deleted.
You can ask us to access, correct, or delete the personal data we hold about you at any time by emailing hello@NovatechSolution.net.
We take reasonable technical and organizational measures to protect your data, including using a PCI-compliant payment processor for all card transactions.
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
Questions about this policy? Email hello@NovatechSolution.net or see our Contact page.
By using this Site or our Services, you consent to the collection and use of your data as described in this Privacy Policy.